ServiceNow Exposure Scanner
This scanner detects the use of ServiceNow Exposure in digital assets. It identifies exposed ServiceNow statistics pages that reveal system information, ensuring the security of sensitive data.
Short Info
Level
Single Scan
Single Scan
Can be used by
Asset Owner
Estimated Time
10 seconds
Time Interval
17 days 22 hours
Scan only one
URL
Toolbox
ServiceNow is a cloud-based platform used extensively in IT service management (ITSM) for automating various business processes. It is widely adopted by enterprises across different sectors to streamline and improve their service operations. This platform is known for its capabilities in managing IT services, customer service management, and HR service delivery, providing a centralized system for service management. Organizations employ ServiceNow to enhance efficiency and service quality by automating workflows and improving real-time collaboration. The vulnerability scanner targets these systems to identify exposure risks that could potentially lead to unauthorized access.
Exposure vulnerabilities occur when sensitive information is inadvertently made accessible to unauthorized users. In the case of ServiceNow, the statistics page (stats.do) can reveal system information if exposed. Such vulnerabilities are significant because they provide crucial system data that could be leveraged in further attacks. The scanner detects these exposures by accessing the specified page and checking for the presence of sensitive information. Identifying these vulnerabilities is essential for protecting sensitive data and maintaining the integrity of the ServiceNow environment. Regular scanning helps maintain a secure posture by ensuring that unintentional exposures are promptly addressed.
Technical details of this vulnerability include the direct access to the stats.do endpoint, which, if not properly secured, can disclose servlet statistics. The vulnerability manifests when the page returns a 200 status code and contains specific patterns indicating exposed information. The scanner looks for keywords such as "servlet statistics" to confirm the exposure. Authorized users should ensure that access to such endpoints is restricted and follows the principle of least privilege. However, poor configuration or oversight during setup can lead to unintended exposure, underlining the importance of routine audits.
If exploited, exposure vulnerabilities in ServiceNow can result in significant risks. Attackers could gain insights into system configurations and performance statistics, primarily if used in further attacks to tailor intrusion strategies. Such information could be used to exploit other vulnerabilities or to refine social engineering attacks. Data exposure might also lead to reputational damage and erode trust from clients and stakeholders. Hence, addressing exposure promptly is crucial to safeguarding the system and minimizing potential damage.
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