Simple CRM SQL Injection Scanner

Simple CRM is a web-based customer relationship management software utilized by businesses of various sizes to manage customer interactions, store client data, and streamline workflows. It is frequently used by sales teams, marketing departments, and customer support teams to centralize communication and optimize customer engagement. The software provides features such as contact management, task assignments, and reporting, enabling companies to enhance their customer service and sales strategies. Simple CRM is typically used by businesses looking to improve efficiency and maintain better customer relationships through organized data handling and insightful analytics. Its user-friendly interface and customization capabilities make it a popular choice among businesses seeking a flexible CRM solution. Ultimately, Simple CRM is used across industries to foster better customer relations and support business growth initiatives.

The SQL Injection vulnerability present in Simple CRM version 3.0 allows attackers to inject malicious SQL code into the application, which can compromise the database. This occurs when user inputs are not correctly sanitized, allowing crafted payloads to manipulate database queries. As a result, attackers may gain unauthorized access to sensitive data, affecting the confidentiality, integrity, and availability of the information contained within the CRM. This type of vulnerability is severe, as it can lead to data breaches, information theft, and potential control over the CRM application. The vulnerability is classified as critical due to its high impact on the system and its potential to exploit core database functionality. Addressing this vulnerability is crucial to maintaining the security and integrity of the Simple CRM platform.

The vulnerability in Simple CRM is particularly concerning due to the ability to exploit the authentication bypass mechanism. By crafting specific SQL queries, attackers can effectively bypass login authentication measures, gaining unauthorized access to administrator accounts. This is achieved by manipulating the SQL query which checks user credentials, thereby bypassing the normal authentication process. Endpoints such as "/scrm/crm/admin" are typically targeted, where the attack payload is delivered in HTTP POST requests. The vulnerable parameter here revolves around the 'email' input parameter, which is incorrectly handled, allowing for SQL code to be executed. This technical flaw potentially grants attackers elevated privileges or complete control over the CRM system's backend, making immediate remediation measures vital.

Exploiting this vulnerability can have severe repercussions for businesses using Simple CRM. If attackers gain unrestricted access to the CRM database, they can extract sensitive client information, manipulate financial transactions, and interrupt business operations. Moreover, unauthorized access to the admin interface can result in the alteration or deletion of critical business data. The business’s reputation might suffer due to data breaches, leading to loss of customer trust and potentially legal ramifications. The exploitation might also pave the way for further attacks, such as planting malware or creating backdoors for future access. Therefore, addressing this SQL injection vulnerability is of paramount importance to protect both the enterprise data and the business's integrity.

REFERENCES

• https://packetstormsecurity.com/files/163254/simplecrm30-sql.txt