Vtiger CRM Technology Detection Scanner

Vtiger CRM is a PHP-based web application used primarily by businesses to increase sales wins, enhance marketing ROI, and boost support satisfaction capabilities. It offers numerous features for managing customer relationships and supports a wide range of operations from customer support to sales management. Vtiger CRM is typically implemented by small to mid-sized businesses and can be hosted on cloud servers or on-premises. The versatile platform integrates with numerous external services, providing seamless connectivity with various business tools. Known for its flexibility and customization options, Vtiger CRM continues to be a preferred CRM solution for businesses across various industries.

The Vtiger CRM Technology Detection Scanner detects the presence of Vtiger CRM installations on web applications. By identifying the platform used, businesses can ensure they are adequately managing and monitoring their system's security. The scanner identifies specific markers indicating the use of Vtiger CRM, and it helps organizations maintain an inventory of their digital assets for proper oversight and management. This detection aids in understanding the technology stack in place, facilitating better security posture assessment.

Upon discovery of Vtiger CRM, the scanner looks for indications by probing the server's response to queries. It examines the HTTP response for specific phrases such as "Powered by vtiger CRM" to verify the presence of a Vtiger installation. The detection process uses GET requests and looks at the HTML body content to extract information about the CRM version, if available. This approach ensures a low-impact scan on the target system while effectively confirming the use of the technology.

Exploitation of identified CRM software can lead to unauthorized access or data leaks if not properly secured. Understanding what CRM solutions are deployed helps mitigate risks associated with their known vulnerabilities. Technology detection allows for preemptive actions to secure configurations and apply necessary updates, preventing potential security breaches or operational disruptions.

REFERENCES

• https://github.com/vtiger-crm/vtigercrm
• https://code.vtiger.com/vtiger/vtigercrm