Vtiger CRM Scanner
This scanner detects the use of Vtiger CRM Exposure in digital assets.
Short Info
Level
Single Scan
Single Scan
Can be used by
Asset Owner
Estimated Time
1 minute
Time Interval
24 days 12 hours
Scan only one
Domain, Subdomain, IPv4
Toolbox
Vtiger CRM is a highly versatile customer relationship management system used by businesses to manage interactions with customers and streamline various business processes. Due to its extensive functionality, it is popular among small to medium-sized enterprises looking to enhance their customer service experience. Vtiger CRM includes capabilities for sales force automation, customer support, inventory management, and project management. This software is primarily used by sales teams, customer service representatives, and managerial staff aiming to consolidate customer information and improve coordination. With cloud-hosted and on-premises versions, it accommodates a wide range of deployment needs. Its open-source nature encourages customizability, allowing businesses to tailor it to their specific operational requirements.
This scanner detects directory exposure vulnerabilities within Vtiger CRM installations, which can inadvertently allow unauthorized access to sensitive directories and files. Such exposures can happen due to misconfigurations or inadequate permission settings. The vulnerability allows potential attackers to enumerate directories, gaining insights into the application's structure and potentially accessing confidential information. As a low-severity issue, this exposure is often overlooked but could be leveraged for more significant breaches. The scanner checks for typical directory listing indications and matches these against known exposed paths within Vtiger CRM. Detecting this vulnerability is crucial to securing a Vtiger CRM environment, as it can be a preliminary step for attackers targeting the system.
The exposure vulnerability in Vtiger CRM occurs when directory listings are unintentionally left accessible due to improper configuration. The scanner identifies endpoints like "/logs/", "/data/", and "/storage/" that might expose directory indices and file listings. These endpoints are targeted using HTTP GET requests to determine if they return a listing index, confirming the exposure. The scanner checks for the presence of the "
If unauthorized individuals exploit the directory exposure vulnerability in Vtiger CRM, they can obtain sensitive information about the application and its structure. This can include configuration files, logs, or potentially sensitive customer data stored within publicly accessible directories. Leaked internal pathways can aid attackers in crafting more focused and severe exploits, leading to unauthorized data access, manipulation, or deletion. The exposure also presents a risk to the organization's operational security, as knowledge of directory structures and content can be used to identify further vulnerabilities. Organizations might suffer from reputational damage and loss of trust if confidential client information is compromised.
REFERENCES